Frequently Asked Questions
Shipping and Returns
We aim to deliver your order as quickly as possible.
Free UK Delivery : Orders will be shipped using Royal Mail or DPD and should arrive to all UK mainland addresses within 1-4 days.
Who Should I Contact If I Have Any Questions?
Please contact us via our email address at firstname.lastname@example.org and we will be pleased to answer any questions
Do You Ship Internationally?
At present we do not ship internationally as standard, however you are most welcome to contact us at email@example.com if you would like us to ship to a non UK address and we will get back to you as soon as possible with Delivery costs.
How Can I Return A Product?
If you wish to return a product we are happy to accept returns for unused, undamaged items.
Please email us in the first instance at firstname.lastname@example.org
- We will issue a full refund of the item cost once received and inspected.
- Refunds are issued within 5 working days electronically using the Pay Pal system.
- We are unable to refund the cost of your additional postage. Faulty goods will be exchanged or refunded outright.